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Habitual Offender
Habitual Offender

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 Post subject: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 12:02 pm 
Ordered oarts from this seller in the past.

Recent order # 100005604

Paid on jan 29. Checked account today why I havent received my parts especially when I received my parts I ordered from TRS on same day.

Account stated suspected fraud due to shipping address but no communication from seller but seller kept my money... Guess the seller is the fraudster here.

I will be filing a dispute with my credit card company. Bad service. I can understand if there were some issues but no communication regarding payment with the Burt but instead kept the money.

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Habitual Offender
Habitual Offender
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 12:23 pm 
wait... drowsports a fraud? I don't believe it. I've been buying stuff from them for awhile.

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Donkey Puncher
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 12:32 pm 
Yeah, they are usually on point. Maybe call them?

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Habitual Offender
Habitual Offender

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Posts: 276
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 12:57 pm 
When a merchant suspect fraud from a buyer they don't keep the money. In my case since they have suspected fraud since jan 29 they kept my money and failed to notify me.

I've purchased from them before and didn't have an issue.

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Junior Mint
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 1:43 pm 
Something's not right I order parts from Drow all the time Andrew and Jay are always helpful and easy to communicate with im sure if you call them they'll get all sorted out bet they are unaware there's even an issue.


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Donkey Puncher
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 1:43 pm 
:popcorn:

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Junior Mint
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 2:45 pm 
I'm sure you can contact them and they can sort things out..I never had any issues through their website or even dealing with Jay directly from here.

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Donkey Puncher
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 4:33 pm 
Jay will make it right, just get ahold of him. That guy knows customer service, and has gone above and beyond for me personally. Be patient.

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Habitual Offender
Habitual Offender

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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 5:58 pm 
left them a voice mail...might been a little bit angry

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One of Us
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 8:05 pm 
jayare wrote:
Something's not right I order parts from Drow all the time Andrew and Jay are always helpful and easy to communicate with im sure if you call them they'll get all sorted out bet they are unaware there's even an issue.


Ditto! Have never had a problem dealing with them...It's always easiest to call them first before posting anything bad about someone....no one needs a bad rep over a possible misunderstanding... :meh:

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Junior Mint
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Sat Feb 07, 2015 8:57 pm 
Version2.0 wrote:
Yeah, they are usually on point. Maybe call them?



That's crazy talk right there!


LOL


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Habitual Offender
Habitual Offender

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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Mon Feb 09, 2015 11:03 am 
just gave them a call and seems like more issues.

Glad that they caught the "suspected fraud" which they shipped it out.

However I chosen FedEx which was their recommended shipping method but they sent it via USPS regardless what I chosen.

Since I had it shipped to my work, all USPS packages get sent to our headquarters. Guess I will have to wait another week to get my parts :pissed: :headbashing:

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Habitual Offender
Habitual Offender

Years on TRYears on TRYears on TRYears on TRYears on TRYears on TRYears on TR

Posts: 276
Location: Tukwila WA
Gender: Dude
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Mon Feb 09, 2015 11:30 am 
Nevermind!

Had them reroute back to their shop and placed an order with TRS. Cost $10 less and free shipping.

Filed a dispute with my credit card company and got my refund.

Problem solved.

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Habitual Offender
Habitual Offender
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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Mon Feb 09, 2015 3:57 pm 
bowzer wrote:
Nevermind!

Had them reroute back to their shop and placed an order with TRS. Cost $10 less and free shipping.

Filed a dispute with my credit card company and got my refund.

Problem solved.


Patience Daniel-San!

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Habitual Offender
Habitual Offender

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Gender: Dude

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 Post subject: Re: Claimed fraud but kept my money
PostPosted: Mon Feb 09, 2015 4:01 pm 
this is coming from the guy who sold his old build because he didn't know what he was doing. it was a 5+ year gy build that lead nowhere. always complaining :ucrazy:

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